LGBT National Help Center


The LGBT National Help Center provides vital peer-support, community connections and resource information to people with questions regarding sexual orientation and/or gender identity. Utilizing a diverse group of LGBT volunteers, we operate three national hotlines, the LGBT National Hotline, the LGBT National Youth Talkline, and the SAGE LGBT Elder Hotline as well as private, volunteer one-to-one online chat, that helps both youth and adults with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems and a lot more. We also maintain the largest collection of resources for the LGBT community in the United States, with 16,000 local resources for cities and towns across the country.


Getting Involved

We are looking for new volunteers to staff our LGBT toll-free national hotlines and online chat support. Volunteers provide telephone and chat peer-support, local resources and factual information. We ask volunteers to make a minimum commitment of 2 hour shifts each week, at the same time each week for at least six months after training is completed. We search for LGBTQ volunteers who are 18 years old and older, very good listeners, are very non-judgemental and who are comfortable talking with callers about difficult issues they are dealing with.

Volunteers will go through several weeks of training before taking calls for themselves. Training and volunteers shifts take place locally in our San Francisco office and we offer remote volunteering opportunities for those outside the Bay Area with reliable internet connection.

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